HILTI TOOL SERVICE

Fast, simple and affordable tool service


When you buy a Hilti tool, you get more than just a tool. You also get the super fast Hilti tool repair service. As part of the service we’ll clean it for you too!

We’ll even pick it up at your jobsite and return it to you onsite as well. Just contact us by phone or online and we’ll do the rest. Every Hilti tool is registered, so there’s no proof of purchase required.

Super fast. Pleasantly predictable. Incredibly simple.

HOW MUCH WILL MY TOOL REPAIR COST

Unique cover: Full cost control

Hilti Tool Service is pleasantly predictable so there’s no financial guesswork.


20 YEARS Materials & Workmanship Warranty

Hilti will repair or replace parts that break as a result of defects in materials or workmanship for 20 years 


2 YEARS Wear & Tear Coverage

Hilti will repair tools at no cost for up to 2 years (*) from the date of purchase.

(1) Damage due to wear and tear is covered

(2) No charges for parts and labor

(3) Once your tool is out of the no cost period Hilti guarantees your charged repair will not be greater than 40% of that Hilti tools’ local retail price. 

(*) 2 years no cost effective for all rotary hammers, combi-hammers, breakers, coring machines, cordless tools (including batteries), direct fastening tools.

     6 months no cost for drill UD 4 and Battery operated dispensers 


1 MONTH Warranty on Charged Repairs

If you pay for your repair Hilti will guarantee the workmanship for 1 month. This includes the entire tool, not just the replaced spare parts.


HOW OUR TOOL REPAIRS SAVE YOU TIME

Unique simplicity and fast turnaround: One click or A call ON 079-501-6557 does it all.

§  We guarantee original Hilti spare parts

§  Local availability of common Hilti genuine spare parts

§  Our professional tool service center is equipped with state-of-the-art equipment

§  Fully trained & certified repair technicians

§  Get your repaired tools delivered on site

§  Just call our Customer Service on 079-501-6557, email us at ams.rc@hilti.jo or fill out our book a tool repair form booking form. We will take care of the rest! 

Contact your local Hilti team for more information. We’re always happy to help onsite, online or on the phone.